Privacy Policy

At SOLEMATE IMPORTS LIMITED, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following data:

• Personal Identification Information: This includes your name, email address, phone number, and shipping or billing address.
• Payment Information: We may collect information necessary to process payments for products and services, including credit card details, billing address, etc.
• Website Usage Information: We may gather data on how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

The information we collect is used to:

• Process your orders and provide you with the products and services you request.
• Improve our website and services based on customer feedback.
• Communicate with you about your orders, promotions, and updates on new products.
• Comply with legal obligations, such as tax reporting or fraud prevention.

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with:

• Third-party Service Providers: We may share data with third-party partners who assist us in operating our website, processing payments, or fulfilling orders (e.g., payment processors, shipping companies).
• Legal Authorities: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or prevent fraud.

5. Your Rights

You have the following rights regarding your personal information:

• The right to access your personal data.
• The right to correct any inaccuracies in your personal data.
• The right to request the deletion of your personal data (subject to legal restrictions).
• The right to withdraw consent for the processing of your data at any time.

6. Cookies

We use cookies on our website to enhance user experience, analyze traffic, and personalize content. Cookies are small text files stored on your device. By using our website, you consent to our use of cookies. You can modify your browser settings to refuse cookies, though some features may not function properly without them.

7. Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Once we no longer need your personal information, we will securely delete or anonymize it.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

SOLEMATE IMPORTS LIMITED
Apartment C31 Capital Building
8 New Union Square
London, England, SW11 7AR

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. The date of the most recent update will be noted at the bottom of the page.